Thinking Outside the Box with Your Virtual Platforms
Healthcare Customer Success Manager
Josh Thompson is one of Microsoft’s inaugural healthcare customer success managers. This group focuses exclusively on enabling healthcare organizations to digitally transform with their current Microsoft investments.
Microsoft’s focus in the healthcare industry is to bring together trusted and integrated cloud capabilities to empower care teams, coordinate care, and generate insights that help improve patient outcomes and workflow effectiveness. These capabilities provide a unified platform for employees to do their work that also spans the entire patient lifecycle.
For the past 4 years, Josh has worked with over 30 major healthcare organizations in Texas, Louisiana, and Oklahoma to drive positive outcomes in these areas. Specific areas that he’s especially passionate about are virtual health, care team collaboration, and care coordination.
Josh currently resides in Dallas, TX with his wife and 3 children.
Vice President, Technology
Emily leads clients through a variety of projects and program initiatives, ranging from value-based care to mobile device management, and enterprise architecture security initiatives. With over 20 years in the IT field, she has focused much of her career in the healthcare markets.
Her professional sweet spot is in project management methodologies; she uses proven approaches to deliver best in class quality projects to aide strategic initiatives and grow revenue for her clients. Focused on transferring skills to her clients, Emily coaches and mentors organizations on Project Management disciplines and builds strong relationships across all levels of an organization.